Frequently Asked Questions:
At Aquabot we are dedicated to deliver world class products, parts and service.
Please be aware of aftermarket parts.
It is necessary to always use Aquabot OEM parts for all repairs. OEM stands for “Original Equipment Manufactured.” Non-OEM or “Aftermarket” means the part was not manufactured by the Aquabot and is not an Aquabot certified part.
Aquabot parts are made to exacting specifications; the parts are tested thoroughly in the finished product. That is why we request that all servicing dealers use our OEM parts in order to get the best performance and the best Customer Satisfaction possible.
The use of aftermarket parts by any service centers is prohibited. Aquabot reserves the right to terminate an Authorized Service Center without notice.
Note: You may also reach out to us directly via CustomerService@AquaProducts.com